🔁 Return, Refund & Cancellation Policy – Zari Weave

We want you to have a smooth and satisfying shopping experience. Please review our return, refund, and cancellation policy carefully before placing your order.

❌ Cancellation Policy

• Orders can only be cancelled before they are shipped.
• Once the product has been dispatched, cancellation cannot be processed through the website.
• For urgent cancellation requests, please contact our support team immediately after placing the order.

🔄 Return Policy

• Returns or exchanges are applicable only on select products.
• For most products, the standard return window is 7 days from the date of delivery.
• Detailed return eligibility and conditions are mentioned on individual product pages.
• If pickup service is not available in your location, you may need to self-ship the product to our provided address.
• Return or exchange shipping charges may apply depending on the case.
• Return policies may change without prior notice.

📌 Important Conditions for Return

• Items must be unused, unwashed, and in original condition for hygiene reasons.
• The product must have original packaging and tags intact. Items without tags will not be accepted.
• Customized or personalized products cannot be returned or exchanged.
• Return requests raised after the return period will not be accepted.

💰 Refund Policy

• Once the returned product is received and inspected, you will be notified about the refund status.
• Approved refunds will be processed to the original payment method.
• Refund processing may take 5–7 business days, depending on your bank or payment provider.
• Shipping charges (if any) are non-refundable, unless the return is due to a damaged or incorrect product.